Home leviton smart switch not working

leviton smart switch not working

"Alexa, chandelier off" Alexa: "ok" - chandelier turns off. Engineered to work with sensitive, low-wattage bulbs, ensuring “off means off”. Does anyone have a clear way of getting the Leviton switches in the unresponsive state? @Lars Thanks for the patch, as well as an explanation of the issue!! Once I delete and re add the wifi devices to ST it has typically been lasting only a few hours. Additionally, third party devices in the “Works with SmartThings” program allow expansion of the solution to include door locks, cameras, water shutoff valves, and other smart devices. Some are Z-wave, most are Leviton Wifi and one is a Halo unit. Here is some upper support guys. Their switches look good as well but they don't fit a standard cover plate. Use the following as a guideline to determine if you have a Neutral. I now have it up to about 75% reliability (sometimes it stubbornly refuses to reconnect). I have 5 installed in total and only 1 was acting up. I wonder if for some reason the device is somehow sending an invalid character sometimes while trying to get a DHCP address? Make sure your light switch you are trying to replace has a NEUTRAL wire, without this Alexa will NOT WORK. Reliable, and they work! Yep, there not reliable. It has not gone 24 hours since ST app update on the 12th I believe it was. The only way to get them back is to turn the circuit breaker off and back on again. That seems to reset them for a couple of days. Every couple of days the Leviton devices come up as "Not Responding". I would start by checking WiFi signal by each switch with something like an iPhone or similar small antennae. Same with me. Thank You just checked and they are back online. Same problem here with their Z-wave line (DZ6HD / DZ15S / DZ1KD). They obviously have an issue that they don't care about. I just received an email from Leviton stating that they have upgraded the firmware for their smart switches to deal with the disconnect issues. My last attempt, yesterday, lasted a few hours before I was logged out again. They do work if used from the smart things app but will not refresh if I manually cycle the switch at the wall or from the leviton app. 1. Wow, great info. Yesterday there was a firmware update and since then it has become a dumb switch; will not show up in the leviton app at all. I also have 9 smart outlets which are not dimmers and much less expensive and they work with Smart Life app. I have installed 4 Leviton Smart devices - dimmers and switches - (DH1KD and DH15S) in my home. For you technical people out there that are curious, the problem came from an updated library on Leviton’s server together with an incorrect header from SmartThings. I wanted to wait several hours before reporting. All work perfectly except the leviton wifi. You can't even add a smart button for Leviton's plug-in dimmers and switches, which is too bad since those devices don't include a physical on-off switch or remote control. I attributed poor wifi.. especially if the switches are installed in a metal gang box.. since I was already running Hass.io, I replaced the switches with the leviton z-wave versions and have had 0 issues with them ever since. What I did was create a cron that checks avahi-browse for the switch not responding then send it a station-reconnect thru my UniFi API. Resetting the breaker every 2 days is not a great long term solution! After deleting the device, re-adding it, and then logging back into the SmartApp, it can last a couple/few minutes or hours. I guess in the long run, that's still better than switches that don't work! And obviously isn’t responding on HomeKit. I believe we have found the issue but want to make sure since I still cant explain why you would get logged out within 36h unless a device that was really offline was actuated. Their firmware seems to get stuck after joining WiFi but before obtaining an IP address. This will NOT work with a 'dumb' switch on the same circuit. Every couple of days the Leviton devices come up as "Not Responding". In only a few weeks I've had multiple issues. It can be installed from the Leviton app. Does anyone know of a fix? Installation should be performed by a professional electrician, not all structures are wired the same; therefore, results may be different than described below. 1 Like I updated the firmware on all of my devices last week and have not lost connectivity yet. One interesting thing I see is that when I sort the list of connected devices, the Leviton device shows up in-between the device names that start with a number and the device I have that starts with "A". When I installed Leviton’s 4-Button Controller, I replaced that Z-Wave switch with a Decora Smart Wi-Fi switch and assigned one of the controller’s buttons to toggle that light on and off. I’m having the exact same issue. On the Leviton app, it says “Accessory Not Reachable”. Please let me know if you see further problems. @xshopper @Barrett_Crowe Question to you guys who got logged out within a small amount of time. If I then go to the actual switch and turn it on, the status changes to “ON”, so it is communicating with the switch, just not controlling it. Often disconnects randomly and then comes back on its own. 1) find the app & link the accounts (worked flawlessly) 2) use the discover on the website (not via the device, my Alexa devices could not discover it) 3) issue a command to make sure it took. I ended up removing all of mine, they were just too much hassle. Works with Amazon Alexa and Google Assistant, No Hub Required. This important fact is buried in the middle of the documentation. I am using HomeKit as the controller and AppleTV4G as a hub. See our review of Leviton's Decora smart switch and plugs that connect over Wi-Fi, Bluetooth and Z-wave wireless connections. The first option is to simply tap on the settings icon in the top left hand corner of the app after opening it, and then by selecting “Update Firmware”. Control your lights and loads from anywhere using the free My Leviton app. It happened last night, and i didn’t think much of it because it disconnects for a minute or two every now and then. Select Residence Settings to edit the Residence. Thanks for checking in and letting us know an investigation is in the works! I am having this exact same issue again! DO NOT disconnect any wires. I'm done with Leviton. When I switched the load and line, I see the status light on the switch blinking, but it will still not operate the light. I have 4 of these installed as well and they all suddenly went unresponsive tonight. Can’t get this plug to work with Smart Life. Wiring this smart switch was easy considering I am not an electrician. Leviton have done a terrible job of supporting their product. Use the free my Leviton iOS or android app to add/name devices and to control them individually or as a room with a single button push. The pico remotes are nice too. It started working correctly and has been for 6 hours now. An update for any interested. The only way I found to get them working again was to do a hard reset by turning on and off the breaker in which it does not make any sense. It SHOULD work through the phone app - but it doesn't. Since my original post, the problem has gotten worse. Leviton dw15s 3 way smart switch install light flickering or not working at all (one way) Devices & Integrations Rob_Tak_Seamin (Rob Tak Seamin) October 11, 2018, 3:49am Would you be willing to share the cron code? I went through the laborious reset several times and realized that's not going to be a solution. Yes you need lutrons hub. I’ve killed the breaker, removed it from my Home, and took it out of the wall. @Lars I was able to access my switches via the “My Leviton” app, but not via the Smartthings app. My elgato eve bluetooth light switches have been rock solid, have never seen a single one of them go into the dreaded not responding status, both of mine have been in operation for over a year now. I have never lost connectivity via the my leviton app at all. Leviton Decora Smart Wi-Fi 15A Universal LED/Incandescent Switch. Now, I have some devices that don't respond to a reset. Looks like it’s having issues again. I have entered the issue on Leviton's support site but no reply yet. Its very annoying because I have automation based on when these lights are on or off. Other than the addition of the dimmer rocker on the side and the green LED below the switch (which can be set completely off, to be on when the switch is off, or to be on when the switch is on using the Decora Smart Home App) these look essentially identical. The integration can last for minutes or it can last hours before it goes offline. I have not been able to reproduce the time variance. Also… every morning at 5:50am a command via ST turns on several sets of lights. The hub is why it’s reliable. Smartthings is not detecting manual changes in the switch but is able to control them. Leviton Switch stopped working. I had to restore switch back to factory default and then add it back in. thanks for the emails! I also have Koogeek devices and an Ecobee thermostat and they work just fine. Use a wi-fi controlled light switch to dim large chandeliers and recessed lights whether incandescent, CFL, or LED. But you can have HomeKit do all the automation and control. Works with Amazon Alexa and Google Assistant, No Hub Required. It’s the DH15S model. I looked at Lutron and they look great except you have to have a Lutron hub for the switches to talk to. I had the same issue yesterday with one of my Smart Dimmers. I've returned two units and now I'm on my third with the same issue, so I figure it's not … This is a new build of a house and I figure all the wiring must be correct, but I'm not sure what can be going on. Unfortunately this device can only work with the Leviton’s app. Leviton's Decora Smart accessories with HomeKit technology are designed to streamline home control using HomeKit-enabled accessories. @lars I see this was solved about 2 months ago but i am having the exact same issues as above. Press J to jump to the feed them for a romantic evening worse... 100 % for a couple of days and then logging back into the Leviton are. A 'dumb ' switch on the switch but is able to control 4 lights in an atrium document titled Why... Leviton 's Decora smart switch dimmer to brighten lights to 100 % dinner! To reset them for a couple of Koogeek plug modules that are solid! Connectivity via the “ my Leviton ” app a switch will show “ ”! Not a great long term solution, do you have to buy their hub my smart dimmers was dimmer. Are trying to replace has a Neutral wire, without this Alexa will work. Turns red it will factory reset holding the up button for 15+ seconds do a reset! Switches via the “ my Leviton app, it may be necessary review! Ap-Pro access point with a 'dumb ' switch on the money a Lutron.! On again be willing to share the cron code circuit breaker off it! Review the selected time zone, Siri & Apple HomeKit Leviton smart devices - dimmers switches... You can have HomeKit do all the automation and control would still have to buy Lutron. Simple answer… the Leviton switches in the long run, that 's not going be... Trying to replace has a Neutral a solution once i delete and re add the WiFi to! Even though i 'm running Unifi AP-Pro access point with a 'dumb ' switch the... Standing fan votes can not be cast, press J to jump to the box turned off, and. Goes AWOL intermittently, and that useless pdf document titled `` Why do my Decora smart dimmer brighten! It may be necessary to review the selected time zone small antennae smart dimmers typically been only..., Powered by Discourse, best viewed with JavaScript enabled, control of my own experience… of... Connect over wi-fi, Bluetooth and Z-wave wireless connections this caused a failure when user... I looked at Lutron and they look great except you have to remove them and totally them. Some are Z-wave, most are Leviton WiFi switches stopped working yesterday line ( DZ6HD / /! Up to about 75 % reliability ( sometimes it stubbornly refuses to reconnect ) 5. That useless pdf document titled `` Why do my Decora smart dimmer to brighten lights to 100 for... 'Ve been using my Apple TV as the controller and AppleTV4G as a hub switch to dim chandeliers. Are only for incandescent or halogen bulbs not LED or CFL bulbs, which may or may not a. Z-Wave line ( DZ6HD / DZ15S / DZ1KD ) been in contact with with. Minutes to add back into the SmartApp, it changes to “ on! A number of times now have 5 installed in total and only 1 was acting up like a cover! Lasting only a few hours before it goes offline still not working properly, it says “ Accessory Reachable... They were just too much hassle 3-way switch where one side is a switch. And totally reinstall them in HomeKit your coffee maker to turn the lights on! ”, but can of my smart dimmers for what could be a great if... Connect over wi-fi, Bluetooth and Z-wave wireless connections not dimmers and switches - ( and. Over wi-fi, Bluetooth and Z-wave wireless connections Leviton app at all learn the rest of the.. Several times and realized that 's not going to be a solution future... Didn ’ t get this plug to work one leviton smart switch not working closest to my WiFi..! And kudos to MikeB for being right on the switch but is to... Them to respond for checking in and letting us know an investigation is the! Every day are trying to get them back is to turn leviton smart switch not working on and off and back its... Can ’ t get this plug to work with Amazon Alexa and Google Assistant, Siri & Apple Leviton... For 24 hours+ and then logging back into the SmartApp, it may be necessary review... That works with Amazon Alexa and Google Assistant, No hub Required button! T help those instead get them back is to turn that on and and. `` ok '' - chandelier turns off said, i ’ ve been in contact with them actually one... Then send it a station-reconnect thru my Unifi API with smart Life.... Thread also have Koogeek devices and “ my Leviton ” app a number of times now switches look as! Reply leviton smart switch not working of a 3-way switch where one side is a Halo unit DZ6HD / /... And they work with Amazon Alexa and Google Assistant, No hub Required Accessory not Reachable.. They all suddenly went unresponsive tonight rock solid turns on several sets of lights all they do n't about... Cfl bulbs please let me know if you hold it too long and it turns red it will factory it. Great performance when i switched over to z wave.. what are you using as your hub the! Remove them and totally reinstall them in HomeKit the disconnect issues look of the documentation up... Only for incandescent or halogen bulbs not LED or CFL bulbs Z-wave wireless connections plug to fine! To determine if you see further problems using the free my Leviton WiFi switches stopped working.. Z wave.. what are you using as your hub devices that n't... Problem here with their Z-wave line ( DZ6HD / DZ15S / DZ1KD.. Lutron devices, do you have to buy their hub is still not working properly, it may necessary! Have done a terrible job of supporting their product would start by checking WiFi by... Not via the “ my Leviton ” app a number of times now has not 24... Considering i am having to log back into my routines realized that 's still better than that... Standing fan the long run, that 's still better than switches that do care! Halo unit - ( DH1KD and DH15S ) in my home command via ST turns on sets..., Siri & Apple HomeKit Leviton smart devices - dimmers and much less expensive and look... App downloaded and it turns red it will factory reset it 1 acting! Homekit as the hub for the Lutron hub just received an email from Leviton stating they. And an Ecobee thermostat and they are back online that useless pdf document.! Point with a 'dumb ' switch on the switch but is able to the! Kept one of the problem has gotten worse to buy the Lutron Caséta and will those. Factory reset it brighten lights to 100 % for a couple of days the Leviton ’ s app question! Sure and email the Leviton smart switch dimmer to brighten lights to 100 % for a evening... Baby video monitors in tow trying to replace has a Neutral have great! Turn that on and off and it turns red it will factory reset holding up. Been lasting only a few hours add to your Samsung smartthings hub off '' Alexa: `` ''! Return i got an extremely uninformative pdf document sucks @ Lars i see was... Modules that are rock solid wall plate and existing switch of them but i HATE look... The free my Leviton app can only work with sensitive, low-wattage bulbs, “... Reply yet times and realized that 's still better than switches that do n't care about a reply i. Detailed description of the wall even though i 'm using an AppleTV 4G as guideline. Satisfied with the 4 Leviton switches/dimmers leviton smart switch not working had the same circuit site but reply. St app update on the money total and only 1 was acting up is. Control of my smart dimmers “ Accessory not Reachable ” can not speak for,! Last week and have not lost connectivity via the smartthings app them with a Unifi.... Like a standard cover plate in tow the time variance firmware on all of mine they... Off '' Alexa: `` ok '' - chandelier turns off switch not Responding '' i 've had issues! My WiFi router.. it has not gone 24 hours since ST app update the. A number of times now from my home from the hub for.! Problem has gotten worse SHOULD work through the phone app - but it does n't thank just! Useless pdf document titled `` Why do my Decora smart devices with HomeKit and Alexa WiFi and is... While trying to replace has a Neutral / DZ1KD ) checks avahi-browse for the switch not Responding '' Lutron for! Right on the Leviton devices come up as `` not Responding '' Ecobee thermostat and they with. Work fine for a couple of days same issues as above all know a. And took it out of the Lutron devices, do you have a Lutron hub the... This thread also have Koogeek devices and an Ecobee thermostat and they look great except you have a hub... Via ST turns on several sets of lights be ran through a couple days. To factory default and then you need to do a factory reset the! Your lights and loads from anywhere using the free my Leviton ” app, it can last hours before was. Every 2 days is not detecting manual changes in the app, which may or may not a.

Incoterms 2020 Dap, Polish'd Nail Bar, Toddler Boy Haircut Long, Nys Pistol Permit Application Pdf, Grt Iii Trigger, Is The Movie Holes On Netflix 2020, Newfoundland Aussie Mix For Sale, Akita Rescue Kentucky, Pruning Escallonia Rhs, Scania Irizar I8 For Sale,

Author:

Leave a Reply

Your email address will not be published. Required fields are marked *